Our Core Values

JCL-Business Processing Outsource Inc. (JCL-BPO Inc.) subscribes to the philosophy that “Clients reign supreme,” and recognizes the fact that customers ultimately define the quality of the work we are expected to render.  JCL-BPO always strives not only to deliver outstanding customer service but intend to provide value-added benefits to our customer’s daily operating activities.  Having the best interests of customers in mind, JCL-BPO is committed to achieving excellence rather than just simply completing tasks.


Our core dealing is to provide service at the highest quality level to our clients.  We believe that the results of our services should be able to add or create ‘extra’ value to our Clients.


Keeping true to the Professional Code of Ethics, JCL-BPO  shall conduct business in an advisory capacity and will not exercise any direct authority over Client’s operating activities or functions.


All employees of JCL-BPO shall earnestly strive to sustain confidentiality, truthfulness and honesty in all their dealings with clients and stakeholders.


Our commerce is to be true with our engagement and the expectations we set forth. Having the best interests of clients in mind, we are committed to achieving results.


Associates maintain an attitude of impartiality and unbiased perspective and avoiding conflicts of interest.